Terms & Conditions

Users of this website MUST be aged over 18 years of age. This includes to place an order, to register an account or to sign up to our email newsletters.

Users should be over the legal age to interact with our system.

It is the buyer’s responsibility to ensure that the correct delivery information is provided and that your package can be received at your address. Should it occur that delivery be impossible and that the package is returned to us, the buyer will be subject to shipping fees for resending of goods.

The information provided on this website or via our social media platforms is for guidance and information only and should not take the place of a diagnosis by your general practitioner or local pharmacist. For all medicines, vitamins, supplements and other healthcare products sold on our website – it is important that you read the accompanying information and directions before use.  We will not accept responsibility for misuse of products.

If you are in doubt about how to take or use any of these products, please get in touch with us using the contact us page and one of our trained team will be in touch with you.

Delivery

We strive to dispatch all products as quickly as possible. If you have a specific query about a delivery address and we will be able to give you a specific quote. We DO NOT ship outside of Ireland to ensure full compliance with Irish Law.

Returns

We are happy to accept unwanted goods that are unopened and unused within 14 days from date of delivery. All unwanted returns must be returned in an unused, as new condition with your order sheet. Once Inish Pharmacy receives the return goods, you will then be automatically refunded if your goods pass inspection.

In the unlikely event that your goods are faulty or have been damaged in transit, we will replace your items. Please contact us within 48 hours of delivery to report any issues.

Items that are used and opened will not be replaced and no refund will be issued.

REFUNDS (if not in-stock)

Where a product is not available for whatever reason, the shop will send an automated refund via PayPal to the customer for the amount entered on the system.  This may not include the amount taken by PayPal when handling the transaction.  Getting a refund means the shop assistants will have tried to obtain your product (if not in stock) from their other pharmacy, or where applicable, from suppliers.  Issuing refunds for not in-stock products is a last resort!

Registering on ‘My Account’

The ‘My Account’ feature allows you to store previous purchase information, your delivery addresses and your product wishlist. Your billing and shipping addresses will also be stored however credit/debit card information is NOT stored. This is to ensure your privacy is maintained.

Promotions

We may run promotions at any time and we reserve the right to change and/or remove any promotion at anytime without prior notice.